Accessibility

Accessibility Statement

At COMUNE (accessible from https://thecomune.com), we are committed to ensuring digital accessibility for individuals with disabilities. We are continuously improving the user experience for everyone and applying the relevant accessibility standards to ensure equal access to our online store and web content.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

COMUNE strives to conform to WCAG 2.1 Level AA standards. We actively monitor and test our website to ensure that our digital content meets or exceeds these guidelines.

Actions

To ensure an accessible browsing and shopping experience, COMUNE takes the following measures and provides built-in accessibility features:

• Assistive Technology Integration: We feature the All in One Accessibility web tool (powered by Skynet Technologies), enabling users to customize their browsing experience with dedicated profiles for visual impairment, blindness, color blindness, dyslexia, motor impairments, ADHD, and seizure safety.
• Keyboard Navigation & Shortcuts: Providing full keyboard navigation support, including quick access via Ctrl + / (screen reader) and Ctrl + Shift + A (accessibility preferences).
• Semantic Structure: Utilizing proper HTML5 tags, heading structures, and ARIA landmarks to support screen-reader navigation.
• Text Alternatives: Providing descriptive alternative text (alt tags) for visual media, product photos, and non-text elements across our catalogs.
• Visual Contrast & Typography: Maintaining sufficient visual contrast ratios between foreground text and background colors, supplemented by custom font scaling and contrast toggles.
• Form & Checkout Accessibility: Clearly labeling form fields and checkout drawers to assist screen readers and visual input tools.

Ongoing Effort

While we strive to adhere to accepted guidelines for accessibility and usability across all pages, third-party integrations and dynamic content may occasionally present minor barriers:

• Third-Party Applications: Some site features rely on third-party integrations (such as external payment gateways, interactive lookbooks, or dynamic apps) that are outside of our direct code control. We actively collaborate with vendors who share our commitment to digital compliance.
• Continuous Updates: As we frequently update our product catalog, imagery, and web design, minor accessibility gaps may occasionally occur. We conduct regular audits to identify and resolve these issues promptly.

Feedback

We welcome your feedback on the accessibility of the COMUNE website. If you experience any difficulty accessing content, navigating our store, completing a purchase, or if you require assistance in an alternative format, please contact our support team:

• Email:  info@thecomune.com
• Contact Page:  https://thecomune.com/pages/contact

To help us assist you effectively, please specify the nature of the issue, the web address (URL) of the page where you encountered the barrier, and the type of assistive technology you were using.