Absolutely. All COMUNE skincare products are 100% vegan and cruelty-free. We never test on animals, and we carefully source ingredients that align with our values. This isn't a marketing claim—it's a non-negotiable commitment.

Yes. We prioritize clean, safe ingredients. Our products are formulated without parabens, sulfates, hydroquinone, phthalates, formaldehyde, and many other harsh chemicals. For our complete exclusion list, visit our Clean Skincare Page.

We believe in effective ingredients, not just natural ones. While we love botanicals, we understand that some natural ingredients can be harsh, and certain safe synthetic ingredients offer powerful benefits. We focus on high-quality, proven ingredients—regardless of their origin—that are safe for you and kind to the planet. If the science isn't solid, it doesn't make the cut.

Our current skincare is made in Korea, known for its advanced clean beauty innovation and high manufacturing standards. We partner with factories that uphold rigorous quality control and ethical practices.

Everyone. COMUNE skincare is formulated for all skin types—dry, oily, combination, sensitive, normal, and everything in between. We believe in inclusive, high-performance skincare that works for your unique complexion, whether you have youthful vibrancy, mature grace, or somewhere beautifully in between.

Yes. We formulate without harsh chemicals, sulfates, parabens, synthetic fragrances, and other common irritants. However, everyone's skin is different, so we always recommend patch testing new products if you have specific sensitivities or concerns.

Unopened Products: At least 2 years when stored at room temperature. Your products will retain their integrity and perform as expected during this time.

Opened Products: Look for the POA (Period After Opening) symbol on the packaging—it resembles an open jar with a number indicating how many months the product remains effective after opening.

Expiration Dates: Some products also have an expiration date printed on the bottom of the unit box and the product itself.

Yes, and here's why: Water-based products create an ideal environment for bacteria growth, which can irritate your skin and compromise safety. We use carefully chosen, safe preservatives to ensure product stability and longevity without compromising your health. We rigorously avoid questionable or potentially harmful preservatives, opting instead for proven, gentle options.

Our products undergo rigorous testing to ensure they're safe when used as directed. However, some ingredients might require extra caution during pregnancy and nursing. We always recommend discussing your skincare regimen with your physician to ensure the best choices for your unique situation.

Since individuals may exhibit a wide range of sensitivities, we recommend discussing our product ingredients with your physician and following their advice. All ingredients are listed on the package and on our website under the Full Ingredients section of each product page.

We use only natural botanical fragrances from plant extracts and essential oils. We never use synthetic fragrances or artificial colorants.

We have an extensive exclusion list including: Sulfates, Parabens, Formaldehyde, Polyacrylamide, Micro-Beads, Ethanolamine, Benzophenones, Talc, Butoxyethanol, Hydroquinone, Oxybenzone, Phthalates, Coal Tar, Triclosan, Mineral Oil, Toluene, Triclocarban, Methoxyethanol, Butylated Hydroxytoluene, Butylated Hydroxyanisole, Phenoxyethanol, and more.

We meticulously avoid ingredients with uncertain safety data. If the research isn't conclusive, it doesn't go in our products.

Yes. Transparency is at the heart of what we do. Every ingredient is listed on our product pages and packaging. We believe you deserve to know exactly what you're putting on your skin.

Store products at room temperature, away from direct sunlight and excessive heat or humidity. Keep lids tightly closed when not in use to maintain product integrity and extend shelf life.

Yes! Our products are designed to work together. For best results, follow the typical skincare routine order: cleanse, tone, treat (serums), and moisturize. Check individual product pages for specific usage recommendations.

Our curated sets pair complementary products designed to work together for enhanced results. From AM/PM routines to targeted treatments, each set simplifies your regimen while maximizing effectiveness.

Currently, our sets come pre-curated based on skincare routines and skin goals. If you'd like to purchase individual products to create your own routine, all items are available separately.

In some cases many of our sets offer value pricing compared to purchasing items individually. Check individual set pages for pricing details and savings information.

Most of our apparel is vegan, crafted from 100% cotton and other plant-based or mixture of synthetic materials. However, some pieces may feature genuine leather as trim or as the primary material. We're transparent about materials—each product page and content label clearly lists what's used, so you can make informed choices that align with your values.

Our apparel and accessories are ethically manufactured in Los Angeles with sustainable practices and premium materials. We partner with local manufacturers who share our commitment to fair wages, safe working conditions, and quality craftsmanship.

No. While many pieces are made in Los Angeles, we also partner with manufacturers in other countries who share our commitment to quality, ethical production, and premium materials. We choose production partners based on who best upholds our values and delivers exceptional products. Every product page and care label clearly indicates where each item is made.

Care instructions are included on each garment's label and product page. Generally, we recommend:

• Follow care labels carefully to maintain quality and longevity
• Wash in cold water when possible
• Air dry or tumble dry low to preserve fabric integrity
• Avoid harsh detergents and bleach

For specific questions about caring for your items, email info@thecomune.com.

Size availability varies by product. Check individual product pages for size charts and current availability. We're working to expand our size range to be more inclusive.

Each product page includes a detailed size chart with measurements. We recommend measuring yourself and comparing to our size charts for the best fit. If you're between sizes or unsure, contact us at info@thecomune.com for personalized guidance.

Yes, as long as the item is unworn, unwashed, and in its original condition with tags attached. Returns must be made within 14 days of receipt. We recommend checking our size charts carefully before purchasing to ensure the best fit.

Most of our garments are pre-shrunk, but some minimal shrinkage may occur depending on fabric type and care. Always follow care instructions on the garment label to minimize shrinkage and maintain quality.

It depends on the item. Some pieces are part of our core essentials collection and will be restocked regularly. Limited edition or seasonal items may not return. Sign up for restock notifications on individual product pages or email info@thecomune.com to inquire about specific items.

This varies by accessory type. Check individual product pages for specific details about adjustability, dimensions, and features.

We craft timeless pieces that transcend trends. Each garment is meticulously designed with premium materials and a focus on minimalist aesthetics. COMUNE apparel is designed to seamlessly integrate into your lifestyle essentials, offering effortless style and enduring quality for the modern individual.

Yes. Sustainability is a core value at COMUNE, and we use recyclable packaging materials whenever possible for both skincare and apparel. We're constantly seeking ways to minimize our environmental footprint and improve our packaging sustainability. Check individual product packaging for specific recycling instructions.

Absolutely. We partner with factories that share our values, ensuring fair wages, safe working conditions, and responsible environmental practices. We're selective in our partnerships, choosing suppliers who prioritize the well-being of their workers and our planet.

Yes! COMUNE products are available on select online platforms and at brick-and-mortar stores throughout the USA, as well as directly through our website at thecomune.com. We're continuously expanding our retail presence—follow us on Instagram @comune for updates on new stockists and partnerships.

Yes! Enjoy complimentary shipping on all US orders over $50 (pre-tax). For orders under $50, we offer flat rate shipping of $8.

Domestic Shipping:

• Free Shipping: Orders over $50 (pre-tax)
• Economy Shipping: $8 for orders under $50 (4-7 business days)
• Standard Shipping: 3-4 business days after processing
• Express Shipping: $20 (1-2 business days after processing)

Note: Shipping costs for Alaska, Hawaii, Puerto Rico, and US territories will be calculated at checkout.

We ship everywhere in the continental US, as well as Hawaii, Alaska, Puerto Rico, and other US territories. Orders to Alaska, Hawaii, Puerto Rico, and other US territories may take 8+ business days with Economy Shipping.

We do not ship to APO Boxes, PO Boxes, or military addresses.

Not yet, but we're working on it! We're actively exploring international shipping options. Follow us on Instagram @comune or subscribe to our newsletter for updates on when we'll ship to your country.

Most orders ship within 1-2 business days (excluding weekends and major holidays). Orders placed by 1 PM PST Monday–Friday may be processed the same or next business day.

Once your package ships, you'll receive an email with tracking information and an estimated delivery date.

Economy/Free Shipping: 5-8 business days after processing
Standard Shipping: 3-4 business days after processing
Express Shipping: 1-2 business days after processing

You'll receive an email with tracking details as soon as your label is printed.

Yes. You'll receive an email notification with your tracking number and packing slip after your order is processed and shipped.

First, check your tracking information to see the latest update. If your order is significantly delayed or shows as delivered but you haven't received it, contact us immediately at info@thecomune.com with your order number. We'll help resolve the issue.

If your order hasn't shipped yet, we may be able to update the address. Contact us immediately at info@thecomune.com with your order number and the correct address. Once an order has shipped, we cannot change the delivery address.

We want you to love your COMUNE products. If you're not completely satisfied, you can return items within 14 days of receipt for a full refund to your original payment method. Items must be in the same condition you received them—new and in original packaging.

For Skincare: Products must be unopened and in original packaging.
For Apparel: Items must be unworn, unwashed, with original tags attached.

Contact us at info@thecomune.com or through our Contact Us page. Include your name, address, phone number, order number or invoice number, and reason for return. We'll provide further instructions once we receive your request.

Return Address:

COMUNE
Attn: Return Dept.
2301 E. 7th Street, Unit F103
Los Angeles, CA 90023

Return your item for a refund, then place a new order for the product you want. This ensures you get what you need as quickly as possible.

Allow 1-2 business days for return processing once we receive your package, and 3-5 business days for the credit to post to your account. You'll be notified by email when the refund is processed.

If you purchased COMUNE products from other retailers (authorized or unauthorized), we cannot offer exchanges or refunds. Please contact the retailer's customer service team where you made your purchase.

While we're happy to refund or replace your product, we cannot refund original shipping charges. If we provide a prepaid return label, the return shipping cost will be deducted from your refund amount.

We cannot accept returns on sale items, final sale products, promotions, or gift cards. Products marked "Final Sale" are not eligible for return.

Skincare: Opened or used products cannot be returned for hygiene and safety reasons.
Apparel: Worn, washed, or altered items cannot be returned.

We're sorry that happened. Inspect your order upon receipt and contact us immediately at info@thecomune.com with your order number and photos of the damage or defect. We'll make it right.

Contact us right away at info@thecomune.com with your order number and details about what you received. We'll resolve this immediately and send you the correct item.

Check your packing slip to confirm what should have been included. If items are missing, contact us at info@thecomune.com with your order number, and we'll investigate and resolve the issue quickly.

Refunds typically process within 3-5 business days after we receive and process your return. Keep in mind it may take additional time for your bank or credit card company to post the refund.

If more than 15 business days have passed since we notified you of your refund and you still haven't received it, contact us at info@thecomune.com for assistance.

Click "Log In" at the top of any page, then select "Create Account." You'll be able to save your information, track orders, and check out faster.

Click "Log In" at the top of any page, then select "Forgot Password." Enter your email address and we'll send you instructions to reset your password.

If your order hasn't shipped yet, we may be able to cancel it. Contact us immediately at info@thecomune.com with your order number. Once an order has shipped, we cannot cancel it, but you can return it within 14 days of receipt.

If your order hasn't shipped yet, we may be able to modify it. Contact us immediately at info@thecomune.com with your order number and requested changes. Once shipped, we cannot modify orders.

Yes. We accept major credit cards, PayPal, Apple Pay, and other secure payment methods at checkout.

Absolutely. We use industry-standard SSL encryption to protect your payment information. We never store your full credit card details on our servers.

Yes. When you create an account, you can save multiple shipping addresses for faster checkout.

Sign up for our newsletter at the bottom of any page. You'll receive a welcome email with your 15% discount code, plus early access to launches and exclusive offers.

Check your spam or promotions folder first. If you still don't see it, contact us at info@thecomune.com and we'll resend your code.

No. Only one discount code can be applied per order. Discount codes cannot be combined with other promotions or applied to previous purchases.

Some promotional codes have expiration dates. Check the terms of your specific code. Your welcome discount for signing up for the newsletter does not expire.

Click the "unsubscribe" link at the bottom of any email we send. We'll miss you, but we respect your inbox.

For collaborations, partnerships, or product review requests, email us at marketing@thecomune.com. We love working with like-minded creators and brands.

We're exploring ambassador opportunities. Email marketing@thecomune.com with details about yourself and why you'd be a great fit for the COMUNE community.

Follow us on Instagram@comune for behind-the-scenes content, skincare tips, and special offers. Subscribe to our newsletter for product launches, exclusive deals, and community news.

Retailers and distributors interested in becoming authorized COMUNE partners can contact us at Sales@ComuneMarket.com or visit our wholesale shop at ComuneMarket.com to apply for access.

For press inquiries, product samples, or media kits, email marketing@thecomune.com. We'd love to connect.

COMUNE was formed from the idea that there will always be people who not only embrace the rawness and imperfections of everyday life but use it to creatively push the boundaries of what's possible.

Our goal is to provide products that reflect a lifestyle of carefree idealism and to support the people who choose to live it.

Founded in 2008, COMUNE is more than a brand—it's a community built around clean beauty and timeless fashion. We're inspired by the artists, creators, and individuals who embrace life's rawness and use it to push creative boundaries. That energy drives us to create premium essentials that help you show up as your authentic self.

COMUNE offers clean skincare derived from nature's most powerful ingredients—superfood antioxidants, herbal extracts, and rich botanical oils made in Korea. We also craft elevated apparel and accessories in Los Angeles and around the globe using premium, sustainable materials.

We create high-performance skincare backed by proven ingredients and the latest science, and timeless fashion designed to transcend trends. Our products are vegan, cruelty-free, and made with intention.

Transparency and simplicity are at the heart of our values. We list every ingredient in our skincare and every material in our apparel so you can make informed decisions about what you buy.

We're sustainably sourced, environmentally responsible, and formulated without harsh chemicals or artificial colorants.

COMUNE (we pronounce it CO-moo-n) means "community" in Italian. We're built on the idea of bringing together conscious consumers, artists, and creators who value quality, transparency, and intentional living.

Is our community hub where we feature local artists, share clean beauty tips, sustainable fashion inspiration, and celebrate the creators who shape our culture. It's more than a brand—it's a space for connection and creativity.

We're committed to doing better for the planet. Our practices include:

Clean, Ethically Sourced Ingredients: We prioritize natural, superfood-powered ingredients and sustainable materials that are responsibly harvested and produced.

Cruelty-Free, Always: We never test on animals. Our products are 100% cruelty-free.

Sustainable Packaging: We use recyclable and recycled materials whenever possible and are continuously working to improve our packaging sustainability.

Responsible Partners: We work with suppliers who share our commitment to sustainable practices, ensuring ethical sourcing and production methods.

It's an ongoing journey, and we're transparent about our progress.

In an industry cluttered with buzzwords and empty promises, we offer consistency. Clean Korean skincare that works. Premium-made apparel that lasts. Transparency you can verify. A community worth supporting.

We're not perfect, and we're honest about that. We're trying—learning, evolving, and committed to doing better, not just saying it. This is COMUNE: where quality, ethics, and intention meet.

Something Better Change