FAQs

Absolutely! We're committed to cruelty-free beauty. Our high-quality products are all vegan and never tested on animals.

Yes, we prioritize clean, safe ingredients. Our products are formulated without parabens, sulfates, hydroquinone, phthalates, and many other harsh chemicals..... Learn more About Page.

We believe in good ingredients, not just natural ones.We understand that some natural ingredients can be harsh,while certain synthetic ingredients offer powerful benefits.That's why we focus on high-quality,effective ingredients,regardless of their origin,that are safe for you and kind to the planet.We avoid toxins and questionable components to ensure a clean and effective skincare experience.

Shelf Life:

• Unopened Products: Enjoy a shelf life of at least 2 years when stored unopened at room temperature. Your products will retain their integrity and perform as expected during this time.
• Opened Products: Look for the POA (Period After Opening) symbol on the packaging. This symbol resembles an open jar with a number indicating the months the product remains effective after opening.
• Expiration Dates: In addition to the POA symbol, some products may also have an expiration date printed on the bottom of the unit box and the product itself.

Yes. Water-based products like ours create an ideal environment for bacteria growth, which can irritate your skin. To ensure the safety and longevity of our formulas, we use carefully chosen preservatives. These preservatives help stabilize the product and extend its shelf life without compromising your health. We rigorously avoid questionable or potentially harmful ingredients, opting instead for safe and gentle options.

COMUNE products are formulated to be inclusive and effective for all skin types and complexions. Whether you have youthful vibrancy, mature grace, oily tendencies, or dry patches, we have something for you. We believe in high-performance, clean skincare that goes beyond trends. Our products are designed to revitalize, nourish, and support the natural radiance of your unique skin.

Yes, we prioritizes the safety of our products. We undergo rigorous testing to ensure they're safe when used as directed. However, some ingredients might require extra caution during pregnancy and nursing. To ensure the best choices for your unique situation, we always recommend discussing your skincare regimen with your physician.

Since individuals may exhibit a wide range of sensitivities to these proteins, we always recommend that you discuss our product's ingredient with your physician and follow their advice. All the ingredients we use in our product are listed on the package or on our site under the Full Ingredients section.

Yes, we're proud to offer recyclable packaging! Sustainability is a core value at COMUNE, and we're constantly seeking ways to minimize our environmental footprint.This is just one step on our journey to a brighter future.

At COMUNE, we believe in beauty that goes beyond the surface. That's why we're committed to ethical manufacturing practices. We partner with factories that share our values, ensuring fair wages, safe working conditions, and responsible environmental practices. We're selective in our partnerships, choosing suppliers who prioritize the well-being of their workers and our planet.

Yes! Enjoy complimentary shipping on all US orders over $50 (pre-tax and shipping costs).For orders under $50,we offer a flat rate shipping fee of $8.

Domestic Shipping:

• Free Shipping: Enjoy complimentary shipping on all US orders over $50 (pre-tax).
• Flat Rate Shipping:
• $8 for orders under $50 (4-7 business days).
• $20 for Express Shipping (2-3 business days).

Please note: This information excludes international shipping and US territories (American Samoa, Guam, Northern Mariana Islands, US Virgin Islands, and Puerto Rico). Shipping costs for these destinations will be calculated at checkout.

We ship everywhere in the continental U.S. as well as Hawaii, Alaska, Puerto Rico, and other U.S territories.

Orders to Alaska, Hawaii, Puerto Rico and other U.S. territories may take 8+ business days with Economy Shipping. Please select the shipping option that best suits your delivery needs during "Checkout". We do not ship to APO Boxes, PO Boxes, or military addresses.

We're thrilled to offer international shipping to Canada, the UK, Australia, parts of the EU, and other select countries. Stay tuned for updates on our website or subscribe to our newsletter for exclusive news on product launches, special offers, and future shipping expansions to even more destinations!

Get Your Glow Delivered Fast!

• Most orders ship within 1-2 business days (excluding weekends and major holidays).
• Orders placed by 1 PM PST Monday-Friday may be processed the same or next business day.
• Once your package ships, you'll receive an email with tracking information. This includes an estimated delivery date (ETA) so you can track your COMUNE goodies and know exactly when to expect them!

For Economy Ground and Free Shipping option, order arrives 5-8 business days or sooner after processing. When you select Standard Shipping option, expect your order to arrive 3-4 business days after processing. If you're in a rush, when you select Express Shipping option, expect your order to arrive 1-2 business days after it’s been processed.

We’ll make sure to send you an email with all the details as soon as your label has been printed.

Yes! You will receive an e-mail notification from us with tracking number and packing slip after your order is processed and shipped.

Love It or Return It - Hassle-Free!

We want you to be completely satisfied with your COMUNE experience. If for any reason you're not happy with your purchase, you can return it within 14 days of receipt for a full refund to your original payment method. Just make sure the items are in the same condition that you received it, new and in their original packaging.

To start a return or exchange, contact us by e-mail at info@theComune.com or from Contact Us page. Be sure to include your name, address, phone number, order no. or invoice no., and the reason for the return. Further instructions and assistance will be provided once we receive your email request.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Upon receipt of the package, please allow 1 to 2 business days for return processing, and 3 to 5 days business days for the credit to post to your account. The credit will be issued to the original payment method and you will be notified by e-mail.

If you bought COMUNE products from authorized or unauthorized retailers or other unauthorized sources, we regret that we cannot offer you an exchange or refund. Please email the customer service team of the retailer you purchased from.

While we're happy to refund or replace your product, we are unfortunately unable to refund shipping charges.

Please email us at marketing@thecomune.com and let's talk there!

Yes! Please reach out to marketing@thecomune.com and let's talk there!

Follow us on Instagram@comune to stay in the loop with what we are working on and subscribe to our newsletter to receive inbox notifications about our product launches, special offers and company news.

We're always looking for great candidates to help us grow. Look out for posting in our local job search sites and announcements on our social media when the time comes.

Retailers and Distributors, interested in becoming our Authorized Partners to offer COMUNE products. Please contact us at Sales@ComuneMarket.com or visit our online Wholesale Shop and apply to log in at ComuneMarket.com

COMUNE was formed from the idea that there will always be people out there who not only embrace the rawness and imperfections of everyday life but use it to creatively push the boundaries of what’s possible.

Our goal is to provide products that reflect a lifestyle of carefree idealism and to support the people who choose to live it.

Founded in 2008, COMUNE is more than just a brand; it's a thriving community centered around contemporary fashion and beauty. We're inspired by the boundless creativity of our members, industry leaders, and the artistic spirit that surrounds us. This inspiration fuels our passion to craft premium essentials that instill confidence and radiate positivity.

Our unwavering commitment to excellence compels us to constantly refine our craft and embrace change. We believe in the power of beauty to empower individuals and shape a brighter future. Through our meticulously designed products, we strive to empower our community to express themselves authentically and make a positive impact on the world.

COMUNE offers clean skincare products derived from nature's most powerful ingredients, such as superfood antioxidant-rich extracts, herbal extracts, and rich botanical oils. 

We create high-performance skincare solutions backed by proven ingredients and the latest science. Our nutrient-rich products are vegan, cruelty-free, and suitable for all skin types and genders.

Transparency and simplicity are at the heart of our values. We are committed to listing every ingredient that goes into our products, empowering our customers with knowledge about what they put on their skin. By doing so, we enable them to make informed decisions about their skincare choices. 

We are sustainably sourced, environmentally responsible, vegan, cruelty-free, and formulated without harsh chemicals or artificial colorants.

Vegan • Cruelty-Free • No Parabens • No Sulfates • No Hydroquinone • No Phthalates • No Triclosan • No Triclocarban • No Formaldehyde • No Phenoxyethanol • No Ethanolamine • No Talc • No Oxybenzone • No Coal Tar • No Mineral Oil • No Methoxyethanol • No Polyacrylamide • No Micro-Beads • No Benzophenones • No Butoxyethanol • No Butylated Hydroxyanisole • No Butylated Hydroxytoluene • and More +

+ We meticulously avoid ingredients with uncertain data regarding their impact on our health. Instead, we prioritize formulating with proven ingredients that effectively serve their intended function.

Let's chat! We're on social media too! Follow us on instagram @comune for skincare tips, special offers, and to connect with our beauty community. If you have any questions, feel free to send us a direct message or from our contact page.